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Contact Claudia Rojas, Director - BC Operations
Victoria, B.C.
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Join our talent’s team!

Are customers your daily priority? Do you enjoy working with the public? You are an experienced Licensed Optician, positive, enthusiastic, self-motivated, professional and with a passion for the Optical industry? We are looking for someone like you at Visions Optical!

Main Responsibilities

Main Responsibilities

You are responsible for exceeding our customer’s expectation by creating a positive experience during their visit at our store, including greeting and welcoming them into our store in a timely, professional and engaging manner
You work with the doctor to ensure we deliver an engaging and educative experience for the patient
You interpret optical prescriptions written by optometrists, ophthalmologists, and refracting opticians
You take frame and facial measurements to ensure correct fit and positioning
You dispense, adjust, repair, and trouble shoot eyeglasses
You advise customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit
You conduct final quality assurance inspections in-store to ensure that the product we deliver meet the required specifications
You are knowledgeable of different lens products, our own lens products (training provided) and frame products in order to educate and better assist our customers
You train new Eyewear Consultants on basic dispensing technics
You assist our customers place orders and accurately process customer payment transactions
You are committed to work as a team to achieve store targets
You address customer complaints, and act as a liaison to resolve their concerns
You assist in opening and closing store procedures
You ensure all eyewear product and shelves are clean and dust free at all times
You perform other tasks as needed, including maintaining store cleanliness, inventory counts, and other duties assigned
Requirements and Work Conditions

You need to have a valid Dispensing Optician license to practice in the province for which you are applying
You act as an ambassador by professionally representing Visions Optical – New Look Vision Group Inc.
You have previous optical and customer service experience, and a great attitude towards customer service
You have genuine desire to make a difference in people’s lives
You have great manual dexterity and attention to detail
You have interest in style and fashion
You are proficient in the use of ophthalmic instruments such as, adjustment tools, lensometer (manual and automated), lens trial sets, and low vision aids
You have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
You work as a team player to ensure each customer receives the best service possible
You demonstrate initiative in learning and understanding new products, services and promotional offerings
You have excellent communication skills, and great problem solving skills too.
You are open minded and adaptable to new environments
You have a flexible schedule with the ability to work evening, weekends and some holidays

You can apply by filling the form on the right or by sending your resume to:

Claudia Rojas - Director BC Operations
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